What We Do

We specialize in WordPress support & management services for website owners, freelancers, and agencies. Our plans provide total peace of mind…we’re here to take care of everyday maintenance and ready to troubleshoot problems, answer questions, and provide support as needed.

Update

We take care of WordPress core, plugin, and theme updates on a weekly basis (with some exceptions). You can rest easy knowing your website is working the way it is suppose to.

Depending on your support plan, we also provide unlimited website updates. Those updates can include adding content like adding text and images to existing pages, adding new products to your WooCommerce store, and more. We also help troubleshoot and resolve issues quickly, help answer questions, and make recommendations on how you can get the most from your WordPress website.

Backup

We provide off-site cloud backups that take incremental backups of your website data at least daily. For sites on our Pro Plan, we backup your site every 12 hours.

Every night, all the changes made to your site are backed up remotely to Amazon’s cloud, one of the most trusted data storage platforms in the world today. This means no matter what happens to your website or web hosting, your site is backed up daily in a safe and secure location. We have a on-demand restore process that ensures we can restore your website if ever the need should arise.

Secure

We offer 24/7 security monitoring using industry standard tools and practices. We know that websites get hacked everyday. And since WordPress currently accounts for over 30% of the whole internet (yes, it’s true), then your website is a big target for hackers and bad actors.

Great news! We got your covered. We help prevent security issues from happening in the first place. In the rare occasion your website is compromised, we can either clean it up to restore it to the last stable backup, no questions asked.

Optimize

We optimize your website so your site visitors can have the best experience possible. Studies have shown that websites which take more than 3-5 seconds to load lose visitors and prospective customers. 

From image optimization, browser caching, to mobile optimization and minifying CSS and JS, we ensure you website is running faster than ever, so more people can experience what your site has to offer.

How Does 30 Days Risk-Free Sound?

We work hard to earn your business each month. That’s why none of our plans have a contract. Take any of our support plans on a 30 day test-drive. If we don’t provide amazing service with our professional care and attention to detail, we’ll refund your money. It’s just that simple!

Additional Services

In addition to top quality WordPress support & management services, we also provide web hosting and custom development.

Managed WordPress Hosting

We offer managed WordPress hosting in addition to our support and management services. Our hosting environment is optimized for WordPress, and has several unique features for making your WordPress site even faster and more secure, while remaining completely reliable for your website visitors. Our excellent customer support is an added bonus.

Custom WordPress Development

Have a project and need some custom development work done? We can help. We work with both website owners, freelancers, and agencies when they need custom WordPress development work done. 

Our bill rate for custom development is $100 /hour. If you want us to do any work for or your clients, contact us with your project details. Once our team reviews your request, we can reach out to you with a quote and discuss next steps.

Some of The Brands Who Trust Us

"I appreciate the attention to detail that Series 5 Technology provides. They make customer service and troubleshooting a high priority. Any time we have a hiccup with our website, it’s resolved within hours, not days or weeks. This keeps our business running smoothly and helps us focus on serving our clients. "

– Cathy McIntosh