WordPress Support

Plans & Pricing

We will fix, backup, secure, optimize, and manage your WordPress site on a monthly basis. No hassle, no contracts. Just great service at prices to fix your budget.

WP Core Plan

$57 /mo

Billed monthly.

Your website will be managed for you all day, every day. Emergency response included.

Daily Cloud Backups

WP Core Updates

WP Theme & Plugin Updates

24/7 Security Monitoring

Monthly Reports

WP Pro Plan

$147 /mo

Billed monthly.

You get unlimited updates and premium plugins to make your site even faster and more secure.

Includes
WP Core Plan
plus

2x Daily Cloud Backups

Unlimited Website Edits

Performance Optimization

Uptime Monitoring

Priority Support

Contact us about custom plans for ecommerce, membership, and/or advanced functionality websites.

What’s included in every plan

Daily Cloud Backups

Every night, all the changes made to your site are backed up remotely to Amazon’s cloud, one of the most trusted data storage platforms in the world today. 

WP Managed Updates

We take care of WordPress core, plugin, and theme updates on a weekly basis (with some exceptions). You can rest easy knowing your website is working the way it is suppose to.

24/7 Security Monitoring

We provide realtime WordPress security scanning and emergency response. We work to secure your website and help restore your site in the rare case of a hack. 

Monthly Reports

You will know about every update and change we make to your WordPress site in an easy to read monthly report.

WordPress Training Videos

We add professional WordPress training videos right in your WordPress dashboard. Knowledge is power.

Excellent Customer Service

Working with us means getting fast support from WordPress experts. We love answering questions and troubleshooting issues.

Additional Services

 We also offer General WordPress Support for one-time fixes and emergencies, advanced website support, and managed WordPress hosting.

General WP Support Service

$75

This service is for 1 Hour of General Web Support. Perfect for diagnosing and/or fixing small website issues, WordPress updates, and more. From updating site content to installing new plugins, our team of expert developers can help enhance, fix and update your website today!

Managed WordPress Hosting

Our hosting service is built with a focus on security, speed and reliability. We offer managed WordPress hosting for customers enrolled in any or our support plans.

Frequently Asked Questions

You got questions? We got answers.

Can I change my plan after I sign up?

You sure can! You can also upgrade plans as needed. Just send an email to info@series5technology.com or visit our contact page and we will make it happen!

Can you do a one time edit on my site if I'm on the Core Plan?

If you need us to provide edits to your website, you’ll need to upgrade to our Pro Plan, or purchase our General WordPress Support service. 

What is "Emergency Response"?

Emergency Response is our 24/7 response to critical failure of your website. If the website goes down for more than a few minutes for any reason (hacking, update failure, hosting failure, etc), we will work around the clock to get your site back up online. 

What are your support hours?

Our support hours are currently 9am to 9pm EST. If your website goes down for any reason, we are available 24/7 to get it back online.

What's your refund policy?

If you are on a monthly plan, you can cancel at any time and will continue to have support until your plan expires.

What is "Unlimited Website Updates"?

Unlimited Website Updates are updates to the existing content of your WordPress website. These are generally updates that take less than 30 minutes, such as changing text or images on existing pages, swapping out your logo with a new one (you provided), adding a new product to your WooCommerce Store (you provided the info), etc. 

Yes, there are unlimited. We don’t charge you more money after so many hours. 

Things that are not included are updates to custom code, graphic design, SEO, creation of new content, custom development (PHP, JS, plugin and/or theme modifications, etc.), building a new website or subdomain, and/or major website overhauls.

Have more questions?

Some of The Brands Who Trust Us

"I hate websites, they break, go down, I mess them up, but thank GOD for Series 5 always being fast, prompt, and professional. Thank you Series 5 for always supporting me and my clients. Without you, I wouldn't have earned over 6 figures through my websites in the last 2 years. You are a lifesaver!"

– Chris Stanley