Plans That Work For You
Take any of our support plans on a 30 day test-drive. If we don’t provide great support with our professional care and attention to detail, we’ll give you your money back. Simple as that!
Core Plan
Your website will be managed for you all day, every day. Emergency Response included.
Standard Plan
You get unlimited updates and premium plugins to make your site even faster and more secure.
Pro Plan
Priority support for e-commerce, membership, LMS, or other advanced websites.
Custom Plan
$350 /monthly
Our Pro Plan for website with custom code and/or advanced functionality.
Retainer Development
$750+ /monthly
Have a project and need custom development? We can help.
Managed WordPress Hosting
Not only can we provide great support and management for your WordPress website, we can host it as well. Our hosting service is built with a focus on security, speed and reliability. Our excellent customer support is an added bonus. We offer managed WordPress hosting for customers enrolled in any or our support plans.
Frequently Asked Questions
You got questions? We got answers.
Can I change my plan after I sign up?
You sure can! You can move from a monthly plan to a yearly plan and take advantage of the yearly discount pricing. You can also upgrade plans as needed. Just send an email to info@series5technology.com or visit our contact page and we will make it happen!
Can you do a one time edit on my site if I'm on the Core Plan?
If you need us to provide edits to your website, you’ll need to upgrade to our Standard Plan or Pro Plan. We are not fans of one-time edits since we want to work with people to understand their website is ever evolving and want a technical partner who can help them both now and in the future.
What is "Emergency Response"?
Emergency Response is our 24/7 response to critical failure of your website. If the website goes down for more than a few minutes for any reason (hacking, update failure, hosting failure, etc), we will work around the clock to get your site back up online.
What are your support hours?
Our support hours are currently 9am to 9pm EST. If your website goes down for any reason, we are available 24/7 to get it back online.
What's your refund policy?
We offer a full refund within the first 30 days of purchase of one of our yearly plans. If you’re unsatisfied with your service for any reason during your first 30 days with us, we’ll give you back 100% of the money you gave us. We don’t offer pro-rated refunds after the first 30 days of service.
If you are on a monthly plan, you can cancel at any time and will continue to have support until your plan expires.
What is "Unlimited Website Updates"?
Unlimited Website Updates are updates to the existing content of your WordPress website. These are generally updates that take less than 30 minutes, such as changing text or images on existing pages, swapping out your logo with a new one (you provided), adding a new product to your WooCommerce Store (you provided the info), etc.
Yes, there are unlimited. We don’t charge you more money after so many hours.
Things that are not included are updates to custom code, graphic design, SEO, creation of new content, custom development (PHP, JS, plugin and/or theme modifications, etc.), building a new website or subdomain, and/or major website overhauls.
Have more questions?
Some of The Brands Who Trust Us
"I hate websites, they break, go down, I mess them up, but thank GOD for Series 5 always being fast, prompt, and professional. Thank you Series 5 for always supporting me and my clients. Without you, I wouldn't have earned over 6 figures through my websites in the last 2 years. You are a lifesaver!"
– Chris Stanley
