How can we help?
Schedule A Call
Have any questions about our services or plans? Schedule a call to ask some questions and get to know us.
We want to hear from you. Feel free to send us an email with any questions or concerns you may have.
We would love to hear from you. Whether you have some questions about our plans and services, need immediate help, or just want to chat, we are here for you. Fill out the form below and we will connect with you promptly.
Frequently Asked Questions
You got questions? We got answers.
What are your support hours?
Our support hours are currently 9am to 9pm EST. If your website goes down for any reason, we are available 24/7 to get it back online.
What's your refund policy?
We offer a full refund within the first 30 days of purchase of one of our yearly plans. If you’re unsatisfied with your service for any reason during your first 30 days with us, we’ll give you back 100% of the money you gave us. We don’t offer pro-rated refunds after the first 30 days of service.
If you are on a monthly plan, you can cancel at any time and will continue to have support until your plan expires.
Do you support WordPress multi-site?
Yes we do offer support for WordPress multi-site. You will need to have a support plan for each site in the network.
Am I locked into a contract?
No. We don’t use shady cell phone provider tactics here. We believe in earning your business month after month, and you can cancel your service with us at any time, risk free.
Can you do a one time edit on my site if I'm on the Core Plan?
Have more questions?